Frequently Asked Questions
How often should my kitchen exhaust system be cleaned?
Cleaning frequency depends on your cooking volume and type. NFPA 96 guidelines recommend:
- Monthly: High-volume cooking (24-hour operations, charbroiling, wok cooking)
- Quarterly: Moderate-volume cooking (most restaurants)
- Semi-annually: Low-volume cooking (churches, day camps, seasonal operations)
We’ll assess your kitchen and recommend the right schedule for your operation.
What is NFPA 96 and why does it matter?
NFPA 96 is the national fire code standard for commercial kitchen ventilation. It sets requirements for how kitchen exhaust systems should be installed, operated, and maintained. Fire marshals and health inspectors use NFPA 96 to evaluate your kitchen’s compliance. Meeting these standards helps you pass inspections and reduces fire risk.
What's included in a kitchen exhaust cleaning service?
Our comprehensive hood cleaning service includes:
- Hood and baffle filters
- Ductwork (full length)
- Exhaust fans
- Rooftop components
- Before and after photos
- Compliance documentation
We clean the entire system, not just the visible parts.
How long does a KEC service take?
Most kitchen exhaust cleaning services take 3-5 hours, depending on the size of your system and how long it’s been since the last cleaning. We typically schedule services during off-hours to minimize disruption to your operations.
How much does kitchen exhaust cleaning cost?
Every kitchen is different, so we provide custom quotes based on your system size, condition, and cleaning frequency. Contact us for a free assessment and quote. We believe in transparent pricing.
Do you offer a Compliance Subscription?
Yes. Our Compliance Subscription takes the burden off your plate. We handle scheduling, cleaning, documentation, and reminders. Options include:
- Quarterly Compliance: For most restaurant operations
- Monthly High-Volume: For high-grease kitchens
- Custom Multi-Location: For restaurant groups
View our full list of services or contact us to discuss which option fits your operation.
Do you offer emergency or rush services?
Yes. If you have an inspection coming up or need expedited service, call us at 713-574-7989. We offer same-week service when your timeline is tight, subject to availability. Learn more about our emergency service.
What documentation do you provide?
After every service, you receive:
- Compliance sticker
- Before and after photos
- Detailed service report
- Recommendations for next service
This documentation is ready for inspector review and your records.
What areas do you serve?
We serve Houston Central and Greater Houston within approximately 50 miles, including: Downtown, Midtown, The Heights, River Oaks, Medical Center, Katy, Sugar Land, Pearland, The Woodlands, Cypress, Spring, Humble, Baytown. Jobs over one hour travel are case-by-case. See our full service area map or call 713-574-7989 to confirm.
Do you offer services for property managers?
Yes. In addition to restaurant hood cleaning, we offer exterior services ideal for property managers:
- Exterior pressure washing (parking lots, sidewalks, buildings)
- Dumpster Pad sanitization
One vendor for your exterior maintenance needs. See all our services or contact us to discuss your property portfolio.
Do you clean after-hours or overnight?
Yes. We commonly schedule services during off-hours to minimize disruption to your restaurant operations. Early morning, late night, and overnight appointments are available subject to scheduling. Let us know your preferred timing when you book.
Do you charge for assessments?
Yes. We charge an assessment fee for on-site evaluations. This fee is credited toward your service if you book within 15 days of the assessment. Contact us for current assessment pricing.
What is your emergency service fee?
Emergency and rush services may include an expedited scheduling premium above standard pricing due to scheduling priority. Call 713-574-7989 for current availability, and we will confirm pricing in writing before service.